Bridging the Digital Divide, Wisconsin State Journal

LaShea Jackson used to be familiar with computers, but that was a decade ago, before she started working as a caretaker. Now she’s a case manager, and while she’s able to navigate her smartphone in a flash, she can’t keep up when working on a desktop. It’s slowing her down at work.

“I know all the old stuff,” Jackson said, “but I don’t know all this new stuff.”

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